Policies

Appointment procedure

All appointments are booked in advance according to dentists or patients requests.

You can make an appointment with our clinic by filling out the registration form on our website, calling us 07714256288, writing an email info@dentalprocare.co.uk or visiting our clinic.

Deposit and Cancellation Policy

In order for us to book appointments advance payment will be required.

20£ will be required if you booking treatments for less than 1 hour or dental consultation.
40£ will be required if you booking treatment for professional oral hygiene.
50£ is will be required if you booking for implant consultation or treatments longer than 1 hour.
150£ deposit fee will be required for ‘’ZOOM’’ Teeth whitening Procedures.
This amount will be deducted from total amount for your visit.

If you missed your appointment advance payment will not be returned to patient.

This amount will be required to cover our initial cost related with your appointments. If you are unable to attend your appointment or your circumstances have changed you should tell us as soon as possible and no later than 24 hours*.

*Please note that Saturdays and Sundays will not be included in these time frames so notice to cancel an appointment scheduled for a Monday must be given no later than Thursday.

Deposit payments when booking implant surgery

Patients has 14 day cooling off period before treatments from date when treatment plan is agreed between patient and dentist. If patient changed his mind during this period refund will be offered *

If any payments were made during this period, in case of refund all transactional fees occurred during this agreement when processing payment will be covered by patient.

*All dental materials that has been used for patient’s treatment will be covered by patient.

An advance payment of £ 500 is paid when registering for dental implantation procedure. If a procedure is completely declined, the advance payment is will not be returned to the patient. This payment is required to secure the appointment and cover the initial cost for the treatment. Deposit payment will be included towards total cost of the treatment. The rest of deposit will be held on your account and may be used towards the cost of future treatment.

Deposit payment for Laboratory based products

For all laboratory based products (bleaching trays, dental impressions, night guards, ect.) advanced payment of 100% must be made by customer after dental impression is made.